Terms and Conditions

Welcome to Lumident Corporation’s website. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services or placing any orders.

1. Company Overview

This website is operated by Lumident Corporation, a registered manufacturer and exporter of dental surgical instruments based in Sialkot, Pakistan. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, and distributors.

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years of age or are using the site under supervision.

  • You will not use our website or products for any unlawful or unauthorized purpose.

  • You agree not to copy, reproduce, or misuse any content without written permission.

3. Product Information & Availability

  • All products listed on our website are subject to availability.

  • We reserve the right to modify or discontinue any product without prior notice.

  • Product descriptions, specifications, and pricing are subject to change and are not guaranteed to be error-free.

4. Orders & Payments

  • Orders can be placed via direct inquiry, email, or WhatsApp.

  • Upon agreement, customers will be required to confirm mockups, samples, or final quantities before manufacturing begins.

  • Payment terms will be mutually agreed upon and documented per project. Payment delays may result in order suspension or cancellation.

5. Shipping & Delivery

  • Lumident Corporation offers worldwide shipping through trusted logistics partners.

  • Shipping time and cost will vary depending on destination, volume, and delivery method.

  • Once shipped, we are not liable for any delays caused by courier companies, customs, or unforeseen events.

6. Returns, Refunds & Claims

  • As a manufacturer of customized products, returns and refunds are not typically offered unless the product is defective or significantly differs from the approved specification.

  • Claims must be reported within 7 days of receiving the goods with visual proof.

  • All issues will be handled with fairness and in accordance with the agreement between both parties.

7. Intellectual Property

All intellectual property on the website — including logos, designs, and written content — is the exclusive property of Lumident Corporation and may not be used without prior written consent.

8. Limitation of Liability

Under no circumstances shall Lumident Corporation be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products

  • Delays in production or delivery

  • Incorrect use or handling of our instruments

9. Governing Law

These Terms shall be governed by the laws of Pakistan, and any disputes shall be resolved under the jurisdiction of the courts in Sialkot, Pakistan.

10. Changes to Terms

These Terms shall be governed by the laws of Pakistan, and any disputes shall be resolved under the jurisdiction of the courts in Sialkot, Pakistan.

11. Contact Us

If you have any questions about these Terms, please reach out to us:

📍 Lumident Corporation
G-222/2 Model Town Ugoki, Sialkot, Pakistan
📞 +92-306-8758286
📧 info@lumidentcorporation.com